All Ministry of faces Policies

At Ministry of Faces, we value transparency and client trust. We occasionally capture photos or videos before, during, or after treatment to showcase our work, educate other practitioners, and promote our services. Please read the following carefully, as by booking you confirm your understanding and agreement to this policy.

 

Consent & Use of Images

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• By booking an appointment, you agree that photographs or videos may be taken during your time in clinic for treatment monitoring, training, or marketing purposes.

• We will always seek verbal or written consent before sharing any identifiable images or content on our social media channels, website, or marketing materials.

• If you prefer not to have your images shared, please notify us before your appointment begins. We respect your privacy and will fully honour your wishes.

 

Ownership & Rights

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• All images, videos, and content captured in clinic remain the sole property of Ministry of Faces.

• With your consent, Ministry of Faces reserves the right to use this content across any platform, including but not limited to social media, websites, printed materials, and educational resources.

• Once content is published, you acknowledge that it may be shared or reshared beyond our direct control (e.g., via social media platforms).

 

Withdrawal of Consent

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• If you withdraw your consent for identifiable content before it is published, we will not share the material.

• Once content has been published, consent cannot be retrospectively withdrawn. Ministry of Faces accepts no liability for content already in the public domain.

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Anonymised or Non-Identifiable Content

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• In some cases, close-up images or videos may be taken that do not reveal your identity (for example, treatment areas only). These may be used without additional consent, as they do not disclose personal information.

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Professional Standards

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• Content is always created and shared in a way that reflects our professional standards and brand values.

• We will never post images that are misleading, inappropriate, or that could bring disrepute to our clients or clinic.

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SMS and Text Messages

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If you provide us with your mobile telephone number, we may use it to send you SMS or other text messages as described below.

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Appointment and Service Messages

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We may send you non-marketing messages concerning your care or relationship with Ministry of Faces. These may include:

• Appointment confirmations and reminders;

• Changes to, or cancellations of, appointments;

• Important administrative information; and

• Necessary post-treatment care or follow-up information.

We process your telephone number for these purposes where it is necessary to provide our services, perform our contract with you, or pursue our legitimate interests in managing appointments and operating the clinic.

These service messages will not contain promotional material. Where appropriate, we will limit the information included in messages to protect your privacy and avoid including sensitive clinical details.

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Marketing Messages

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We may send you marketing text messages about our treatments, products, services or special offers only where:

• You have specifically agreed to receive marketing or

• We are otherwise permitted to do so under the Privacy and Electronic Communications Regulations, including where the “soft opt-in” applies.

Providing consent to marketing is optional and is not a condition of receiving treatment. Providing your telephone number for appointment or treatment purposes does not automatically mean that you have consented to SMS marketing.

Each marketing message will identify Ministry of Faces and provide a simple method of opting out.

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Opting Out

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You can stop receiving marketing text messages at any time by:

• Following the opt-out instructions in the message, such as replying “STOP” where replies are supported; or

• Emailing us at Ministryoffaces@gmail.com.

We will stop sending marketing text messages as soon as reasonably practicable after receiving your request. We may retain a minimal record of your telephone number on a suppression list to ensure that your marketing preference continues to be respected.

Opting out of marketing messages will not prevent us from sending necessary appointment, treatment or other non-promotional service messages. If you would also prefer not to receive service messages by text, please contact us so that we can discuss an alternative method of communication.

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Frequency and Charges

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The number of messages you receive will depend on your appointments and, where applicable, your marketing preferences. Ministry of Faces does not charge you for receiving messages, although your mobile network provider’s usual message or data charges may apply.

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SMS Service Providers and Security

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We may use carefully selected service providers to send and manage text messages on our behalf. Those providers may process your telephone number only in accordance with our instructions and applicable data-protection law.

We will not sell your telephone number or share it with another organisation for that organisation’s own marketing unless you have specifically agreed to this.

SMS messages are transmitted through mobile networks and cannot be guaranteed to be completely secure. We therefore take reasonable steps to limit the amount of confidential or sensitive information included in text messages.

We retain SMS records and marketing preferences only for as long as reasonably necessary for the purposes described above, to comply with our legal obligations, and to establish or defend legal claims.

 

Final Terms

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By booking an appointment, you acknowledge that you have read, understood, and accepted this Social Media & Media Consent Policy. These terms ensure clarity for both parties and allow us to continue delivering exceptional treatments while maintaining trust and professionalism.